A big part of our business focuses on individuals and families and their needs. Over the years, Deraya Insurance has consistently ranked as the number one distributor for Bupa Global’s individual business worldwide. We achieved this by having dedicated teams both on the sales and customer service sides.
Our corporate customers can choose to buy either international or local medical insurance through us.
We would like to confirm that the service we always receive from Deraya is outstanding. It is also worth mentioning that Deraya managed to maintain all the requirements needed that affected our employees positively. I would like also to thank Sherif Elamin as he is very helpful and gives an outstanding customer relationship. Sherif Gasser – Operations Manager, Worley Parsons
I would like to take this opportunity to thank you for your help in managing our Bupa accounts. The staff in Deraya have always gone out of their way to be helpful. If I/ or any of our staff members had had any questions or concerns, you were always easy to reach and quick to get back to us. Thank you for all your help. Randa Ashour – Assistant Business Manager- Modern English School Cairo
As usual I would like to thank you for your professional follow-up and excellent customer care. To be honest, this is the best thing in the service provided. Gihan Helmy – Human Resources Director – Export Development Bank of Egypt
I just wanted to thank you for your outstanding help over the past few weeks, during weekdays and weekends. you are truly committed to giving customers the best service. Thank you once again for all your efforts in helping me resolve the issue and getting the renewal sorted.
Mariam Elsamny- Chief Marketing Officer- Dunia Finance L.L.C.
I am writing this message to you to express my utmost gratitude to all the efforts you have exerted with me during the last days regarding my policy. Your level of commitment towards supporting your clients is really remarkable. I am really happy that we have here in our country such level of customer service. Deraya should be very proud to have you among its team. Kindly pass my gratitude to Deraya Management for all the support I always receive from your company.Noha Baraka- CFA Associate- HC.
I would like to seize this opportunity to extend to you, on the behalf of AmCham Egypt, our sincere appreciation for your invaluable support, outstanding service and professionalism. It is indeed a pleasure working with you all. All the best and Happy New Year. Sylvia Menassa- Chief Executive Officer- American Chamber of Commerce in Egypt
Note: For any claims, please contact your dedicated account executive, providing him/her with the original invoice, claim form and medical report if necessary.
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