Title: Business IT Solutions Analyst

Job Summary

The Business IT Solutions Coordinator works closely with top management and acts as the communication channel between Deraya and software consultancy firms.

Responsibilities and Duties

  • Analyzing and understanding business needs and associated business and IT requirements
  • Initiating and leading IT-driven change management projects
  • Helping to formulate a corporate IT strategy for the organization as a whole as well as to formulate functional strategies for individual departments
  • Identifying the various needs of different departments in relation to the corporate IT strategy, as well as their individual functional IT strategies
  • Researching available software solutions and making recommendations based on evaluations thereof
  • Providing recommendations to management about current software applications’ efficiency and recommending software tools
  • Making sure that the acceptance phase and training plans are successfully implemented
  • Analyzing the performance of current applications, diagnosing, and troubleshooting any program problems
  • Providing assistance to technical support personnel with the identification of system problems, as needed.


  • Bachelor’s degree in Computer Science or related fields
  • 1-3 years’ experience
  • Ability to understand and connect the business and IT sides of the organization – Excellent project management skills
  • Strong communication skills and ability to multi-task
  • Excellent team working skills
  • An excellent understanding of technology including:
  • Web environments along with expert knowledge of HTTP, Flash/WMS, FTP, DNS, and other internet protocols
  • Windows operating systems
  • Knowledge of web programming (HTML, JavaScript, ASP, JSP).


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